Last Updated: May 20, 2026
These Terms and Conditions ("Terms") govern the relationship between Operational Labs Pte Ltd ("LegalRabbit," "we," or "us"), with its registered address at 60 Paya Lebar Road, #06-28, Singapore 409051, and the entity or individual agreeing to these Terms ("you" or "Customer"). By signing an Order Form that references these Terms, or by creating an account on the LegalRabbit website, you agree to be bound by these Terms. These Terms, together with any applicable Order Form, constitute the agreement between the parties (the "Agreement"). In the event of a conflict between an Order Form and these Terms, the Order Form shall prevail.
"Credit" means a unit of prepaid entitlement that may be applied toward the Services in accordance with the Pricing Schedule set out in the applicable Order Form or on the LegalRabbit website.
"Credit Fee" means the per-Credit fee set out in the applicable Order Form or on the LegalRabbit website, payable by Customer to purchase additional Credits.
"Customer Data" means non-public data provided by Customer to LegalRabbit to enable the provision of the Services.
"Effective Date" means the date set out in the applicable Order Form, or the date on which Customer creates an account on the LegalRabbit website, whichever is earlier.
"Order Form" means an ordering document executed by both parties that references these Terms and sets out the commercial terms applicable to Customer, including the Retainer Fee, Credit Fee, and Pricing Schedule.
"Pricing Schedule" means the schedule set out in the applicable Order Form or on the LegalRabbit website that specifies the number of Credits required for each type of engagement.
"Proprietary Information" means non-public business, technical, or financial information relating to a party's business that is disclosed by one party to the other and that would reasonably be understood to be confidential given the nature of the information and the circumstances of disclosure.
"Retainer Fee" means the annual fee set out in the applicable Order Form or on the LegalRabbit website, payable by Customer to maintain an active account and receive the associated Retainer Benefits.
"Services" means the contract-related support services provided by LegalRabbit, as further described in Section 2.
LegalRabbit provides contract-related support services, such as reviewing contracts, explaining issues in plain English, suggesting edits, and helping with negotiations. We may use software, AI tools, and human review to deliver the Services. We are not a law firm and do not provide legal advice. You remain responsible for all final decisions relating to your contracts.
You agree to: (i) provide complete and accurate documents and information; (ii) use the Services only for lawful business purposes; (iii) review all outputs before relying on them; and (iv) ensure that you have all necessary rights, permissions, and consents to provide Customer Data to LegalRabbit and to permit LegalRabbit to process Customer Data as contemplated by this Agreement.
Customer shall not, and shall not permit any third party to: (i) upload, transmit, or distribute via the Services any content that infringes or misappropriates any third-party intellectual property, privacy, or publicity right, or that violates any applicable law; (ii) upload or transmit any viruses, worms, malware, or other malicious code; (iii) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying ideas of the Services or any AI Tools, except to the extent expressly permitted by applicable law; (iv) probe, scan, or test the vulnerability of the Services, or breach or circumvent any security or authentication measures; (v) scrape, harvest, or extract data from the Services other than as expressly permitted; (vi) use the Services to develop, train, or operate any product or service that is competitive with LegalRabbit; or (vii) resell, sublicense, or make the Services available to any third party except as expressly permitted under this Agreement.
Customer shall pay the Retainer Fee as set out in the applicable Order Form or on the LegalRabbit website. The Retainer Fee is payable annually in advance and is non-refundable. Upon payment of the Retainer Fee, Customer shall receive the Retainer Benefits specified in the applicable Order Form or on the LegalRabbit website.
(a) Credits are deducted on a per-engagement basis in accordance with the Pricing Schedule. The number of Credits required for a given engagement depends on the type and complexity of the document, as set out in the Pricing Schedule or as notified by LegalRabbit in respect of an engagement.
(b) LegalRabbit may, at its discretion, require Customer to hold sufficient Credits before LegalRabbit will commence an engagement. If Customer does not hold sufficient Credits, Customer must purchase additional Credits before the engagement can begin.
(c) Credits may be purchased at any time by paying the applicable Credit Fee.
(d) Credits do not expire.
(e) All fees are denominated in USD unless otherwise specified in the applicable Order Form.
All fees are non-refundable and are exclusive of any applicable sales, use, value-added, or withholding taxes, which shall be the responsibility of Customer. LegalRabbit may suspend the Services, in whole or in part, (i) if any undisputed fees are overdue; (ii) if Customer is in material breach of this Agreement, including any breach of Section 3.2 (Acceptable Use); or (iii) if LegalRabbit reasonably believes that Customer's use of the Services poses a security risk or exposes LegalRabbit to legal or regulatory liability. LegalRabbit will use reasonable efforts to provide notice prior to suspension where practicable.
Each party (the "Receiving Party") acknowledges that the other party (the "Disclosing Party") may disclose Proprietary Information. Proprietary Information of LegalRabbit includes non-public information regarding the features, functionality, and performance of the Services. Proprietary Information of Customer includes Customer Data. The Receiving Party shall: (i) protect such Proprietary Information using at least the same degree of care it uses to protect its own confidential information of like importance, and in no event less than a reasonable degree of care; (ii) not use Proprietary Information except as necessary to perform its obligations or exercise its rights under this Agreement; (iii) not disclose Proprietary Information to any third party except to its employees, contractors, and professional advisers who have a need to know and who are bound by written confidentiality obligations at least as protective as those in this Section 5, for whose acts and omissions the Receiving Party remains responsible; and (iv) upon termination of this Agreement or written request by the Disclosing Party, return or destroy all Proprietary Information in its possession or control and, on request, certify such destruction in writing, except (A) for one archival copy retained solely to comply with legal or regulatory requirements, and (B) for routine backup copies that will be overwritten in the ordinary course, in each case subject to continued confidentiality obligations.
The obligations in this Section 5 shall continue for five (5) years following disclosure, provided that obligations with respect to Customer Data and any information that constitutes a trade secret shall continue for so long as such information remains non-public.
The obligations in Section 5.1 shall not apply to information that the Receiving Party can document: (a) is or becomes generally available to the public other than as a result of a breach of this Agreement; (b) was in its possession or known by it prior to receipt from the Disclosing Party without obligation of confidentiality; (c) was rightfully disclosed to it without restriction by a third party not under an obligation of confidentiality; or (d) was independently developed by it without use of or reference to the Disclosing Party's Proprietary Information.
The Receiving Party may disclose Proprietary Information to the extent legally compelled, provided that, to the extent legally permissible, it (i) gives the Disclosing Party prompt written notice, (ii) discloses only the portion of Proprietary Information that it is legally required to disclose, and (iii) provides reasonable assistance (at the Disclosing Party's expense) to seek a protective order or other appropriate remedy.
The Receiving Party acknowledges that breach of this Section 5 may cause irreparable harm for which monetary damages would be inadequate, and the Disclosing Party shall be entitled to seek injunctive or other equitable relief, without the requirement of posting a bond, in addition to any other remedies available at law or in equity.
As between the parties, Customer owns all right, title, and interest in and to Customer Data. Customer grants LegalRabbit a non-exclusive, worldwide, royalty-free license to host, process, and use Customer Data solely as necessary to provide the Services and as otherwise expressly permitted under this Agreement (including Section 7.4).
As between the parties, LegalRabbit owns and retains all right, title, and interest in and to (i) its software, AI Tools, models, templates, playbooks, methodologies, and know-how, including all improvements, modifications, and derivative works thereof, and (ii) all documents, redlines, summaries, suggested edits, and other materials delivered to Customer in the course of providing the Services (the "Deliverables").
Subject to Customer's payment of all applicable fees and compliance with this Agreement, LegalRabbit grants Customer a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, modify, distribute, and disclose the Deliverables for any lawful business purpose, including in negotiations and dealings with counterparties, advisers, and affiliates. This license survives termination of this Agreement. Customer shall not (a) resell or commercially redistribute the Deliverables as a standalone product or service, or (b) use the Deliverables to develop, train, or operate any service that is competitive with LegalRabbit.
LegalRabbit owns all aggregated and de-identified data generated in accordance with Section 7.4, and all internal templates, benchmarks, and Service improvements derived therefrom, provided that LegalRabbit's use of such data remains subject to Section 7.
Subject to Section 5, LegalRabbit personnel are not prohibited from using general skills, experience, and ideas retained in unaided memory in the course of providing the Services, provided that this Section 6.5 does not grant any right to use Customer Data, identify Customer or any counterparty, or disclose any specific commercial terms.
If Customer provides any suggestions, comments, or feedback regarding the Services ("Feedback"), Customer grants LegalRabbit a perpetual, irrevocable, worldwide, royalty-free license to use and exploit such Feedback for any purpose, without obligation or attribution to Customer.
LegalRabbit uses artificial intelligence and machine learning tools ("AI Tools"), which may be developed internally or provided by third-party vendors, to assist in delivering the Services. AI outputs may contain errors and Customer remains responsible for reviewing all outputs before relying on them.
Where LegalRabbit transmits Customer Data to a third-party AI vendor in order to perform the Services, LegalRabbit shall ensure that such vendor is contractually bound to: (i) process Customer Data solely to perform services for LegalRabbit; (ii) not retain Customer Data beyond the period required to deliver such services; and (iii) not use Customer Data to train, fine-tune, or otherwise improve any model that is or may become accessible to any party other than LegalRabbit.
LegalRabbit shall not use Customer Data to train, fine-tune, or otherwise improve any AI model that is accessible to other customers or to any third party.
Notwithstanding Section 7.3, LegalRabbit may use Customer Data in aggregated and de-identified form (such that the data does not identify Customer, any counterparty, or any specific commercial terms) for the purposes of measuring and improving the quality, accuracy, and performance of the Services and for developing internal templates, playbooks, and benchmarks.
Any sub-processor, contractor, or service provider that receives Customer Data shall be bound by written confidentiality and data-protection obligations at least as protective as those set out in Section 5.
LegalRabbit shall process personal data (whether contained in Customer Data or otherwise) only as necessary to provide the Services and in accordance with applicable data protection laws, including the Singapore Personal Data Protection Act 2012. LegalRabbit's processing of personal data is further described in LegalRabbit's Privacy Policy, available on request.
EXCEPT AS EXPRESSLY SET OUT IN THIS AGREEMENT, THE SERVICES AND ALL DELIVERABLES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEGALRABBIT DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LEGALRABBIT MAKES NO WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY OUTPUTS, INCLUDING OUTPUTS GENERATED BY AI TOOLS, WILL BE ACCURATE, COMPLETE, OR FREE FROM ERRORS OR OMISSIONS. LEGALRABBIT IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL ADVICE, AND NOTHING IN THE SERVICES OR ANY DELIVERABLE CONSTITUTES LEGAL ADVICE. CUSTOMER IS SOLELY RESPONSIBLE FOR REVIEWING ALL OUTPUTS AND FOR ALL DECISIONS RELATING TO ITS CONTRACTS AND OTHER LEGAL MATTERS.
Customer shall defend, indemnify, and hold harmless LegalRabbit and its affiliates, officers, employees, and agents from and against any third-party claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (i) any Customer Data or other materials provided by Customer that infringe, misappropriate, or violate any third-party intellectual property, privacy, publicity, or other right; (ii) Customer's breach of Section 3.2 (Acceptable Use); or (iii) Customer's unlawful or unauthorized use of the Services. LegalRabbit shall promptly notify Customer of any such claim, provide reasonable cooperation (at Customer's expense), and allow Customer to control the defense and settlement, provided that any settlement that imposes a non-monetary obligation on LegalRabbit requires LegalRabbit's prior written consent.
To the maximum extent permitted by law, LegalRabbit's total aggregate liability under this Agreement is limited to the total amount of fees paid by Customer to LegalRabbit in the twelve (12) months preceding the claim. LegalRabbit shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, whether arising in contract, tort (including negligence), or otherwise.
LegalRabbit may modify, update, or discontinue any feature or component of the Services at its discretion, provided that if LegalRabbit makes a material reduction in the functionality of the Services during a paid term, Customer may terminate this Agreement upon written notice and receive a pro-rata refund of any prepaid Retainer Fee covering the period after the effective date of termination.
LegalRabbit may identify Customer as a customer of LegalRabbit and use Customer's name and logo on the LegalRabbit website and in marketing materials, in accordance with any trademark usage guidelines provided by Customer.
This Agreement is effective from the Effective Date and continues until terminated in accordance with this Section 14.
Either party may terminate this Agreement for convenience by providing the other party with thirty (30) days' prior written notice.
Either party may terminate this Agreement in the event of an uncured material breach by the other party. The terminating party must provide written notice of the alleged breach, and the breaching party shall have thirty (30) days to cure such breach; provided that, where the breach is by its nature incapable of cure, the non-breaching party may terminate this Agreement immediately upon written notice.
Either party may terminate this Agreement immediately upon written notice if the other party (a) becomes insolvent or unable to pay its debts as they fall due; (b) makes a general assignment for the benefit of creditors; (c) has a receiver, liquidator, or judicial manager appointed over all or substantially all of its assets; (d) files for bankruptcy or commences any analogous insolvency proceeding under applicable law, and such proceeding is not dismissed within sixty (60) days; or (e) otherwise ceases, or threatens to cease, to carry on business.
In the event that LegalRabbit terminates this Agreement due to Customer's material breach, all fees invoiced to Customer and remaining unpaid as at the effective date of termination shall become immediately due and payable.
Upon termination of this Agreement for any reason: (a) all outstanding Order Forms shall automatically terminate; (b) Customer's account and access to the Services shall be discontinued; (c) any unused Credits shall be forfeited unless otherwise agreed in writing; and (d) each party shall comply with its return-or-destroy obligations in respect of Proprietary Information in accordance with Section 5.1(iv).
The following provisions shall survive termination or expiration of this Agreement: Section 4 (with respect to fees accrued prior to termination), Section 5 (Confidentiality), Section 6 (Ownership and Intellectual Property), Section 8 (Data Protection), Section 9 (Warranties and Disclaimers), Section 10 (Indemnification), Section 11 (Limitation of Liability), Section 14.6 and this Section 14.7, Section 15 (Governing Law and Jurisdiction), and Section 16 (Miscellaneous).
This Agreement is governed by the laws of Singapore. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Singapore.
If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. This Agreement is not assignable, transferable, or sublicensable by either party except with the other party's prior written consent (not to be unreasonably withheld); provided, however, that LegalRabbit may assign or transfer this Agreement, in whole or in part, without Customer's consent (i) to an affiliate, or (ii) in connection with a merger, acquisition, corporate reorganization, change of control, or sale of all or substantially all of its assets or the business to which this Agreement relates. This Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications, and other understandings relating to the subject matter of this Agreement; all waivers and modifications must be in a writing signed or otherwise agreed to by both parties, except as otherwise provided herein (including Section 17). All notices under this Agreement will be in writing and will be deemed to have been duly given when received, if personally delivered; when receipt is electronically confirmed, if transmitted by e-mail; the day after it is sent, if sent for next day delivery by recognized overnight delivery service; and upon receipt, if sent by certified or registered mail, return receipt requested. In the event of any conflict between any parts of this Agreement, the following order of precedence shall apply (in order of highest to lowest priority): (i) Order Form, and (ii) these Terms and Conditions.
We may update or modify these Terms at any time by posting the revised version on the LegalRabbit website. The "Last Updated" date at the top of these Terms will be revised accordingly. We will use reasonable efforts to notify you of material changes (for example, by e-mail or by a notice on the LegalRabbit website). Your continued use of the Services after the updated Terms have been posted constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you may terminate this Agreement in accordance with Section 14.
LegalRabbit may from time to time make the Services available to Customer on a pilot, trial, or evaluation basis (a "Pilot"), as specified in an Order Form, online sign-up flow, email exchange, or other written agreement between the parties (the "Pilot Terms"). For the avoidance of doubt, a Pilot may be commenced by an exchange of emails between the parties confirming the commencement of the Pilot and any applicable Pilot Terms. The scope, duration, and any fees applicable to a Pilot will be as specified in the Pilot Terms; absent such specification, a Pilot shall run for sixty (60) days from commencement and shall be provided free of charge.
Except as expressly modified in the applicable Pilot Terms or this Section 18, all provisions of this Agreement apply to a Pilot, including Sections 5 (Confidentiality), 6 (Ownership and Intellectual Property), 7 (Use of AI), 8 (Data Protection and Security), 10 (Indemnification), and 11 (Limitation of Liability).
Notwithstanding anything to the contrary in this Agreement, Services provided under a Pilot are provided "AS IS" and "AS AVAILABLE" without any warranty of any kind, and LegalRabbit's total aggregate liability arising out of or relating to a Pilot shall not exceed the greater of (a) the fees actually paid by Customer for the Pilot, or (b) one hundred US dollars (US$100).
Either party may terminate a Pilot at any time, for any reason, upon written notice (which may be by email). Upon expiry or termination of a Pilot: (a) Customer's access to the Services under the Pilot shall cease; and (b) no Retainer Benefits or Credit balances accrued during the Pilot shall carry over unless expressly agreed in writing.
A Pilot will not automatically convert into a paid engagement. Continued use of the Services beyond the Pilot period requires Customer to execute an Order Form or otherwise purchase Credits and pay the applicable Retainer Fee.
LegalRabbit shall provide 1 Credit per new customer introduced by Customer, credited upon any payment for services by the new customer within 6 months of introduction. Credits earned through the Referral Program may be applied by Customer toward any engagement.