Last Updated: May 9, 2026
These Terms and Conditions ("Terms") govern the relationship between Operational Labs Pte Ltd ("LegalRabbit," "we," or "us"), with its registered address at 60 Paya Lebar Road, #06-28, Singapore 409051, and the entity or individual agreeing to these Terms ("you" or "Customer"). By signing an Order Form that references these Terms, or by creating an account on the LegalRabbit website, you agree to be bound by these Terms. These Terms, together with any applicable Order Form, constitute the agreement between the parties (the "Agreement"). In the event of a conflict between an Order Form and these Terms, the Order Form shall prevail.
"Credit" means a unit of prepaid entitlement that may be applied toward the Services in accordance with the Pricing Schedule set out in the applicable Order Form or on the LegalRabbit website.
"Credit Fee" means the per-Credit fee set out in the applicable Order Form or on the LegalRabbit website, payable by Customer to purchase additional Credits.
"Customer Data" means non-public data provided by Customer to LegalRabbit to enable the provision of the Services.
"Effective Date" means the date set out in the applicable Order Form, or the date on which Customer creates an account on the LegalRabbit website, whichever is earlier.
"Order Form" means an ordering document executed by both parties that references these Terms and sets out the commercial terms applicable to Customer, including the Retainer Fee, Credit Fee, and Pricing Schedule.
"Pricing Schedule" means the schedule set out in the applicable Order Form or on the LegalRabbit website that specifies the number of Credits required for each type of engagement.
"Proprietary Information" means business, technical, or financial information relating to a party's business disclosed by one party to the other.
"Retainer Fee" means the annual fee set out in the applicable Order Form or on the LegalRabbit website, payable by Customer to maintain an active account and receive the associated Retainer Benefits.
"Services" means the contract-related support services provided by LegalRabbit, as further described in Section 2.
LegalRabbit provides contract-related support services, such as reviewing contracts, explaining issues in plain English, suggesting edits, and helping with negotiations. We may use software, AI tools, and human review to deliver the Services. We are not a law firm and do not provide legal advice. You remain responsible for all final decisions relating to your contracts.
You agree to: (i) provide complete and accurate documents and information, (ii) use our Services only for lawful business purposes, and (iii) review all outputs before relying on them.
Customer shall pay the Retainer Fee as set out in the applicable Order Form or on the LegalRabbit website. The Retainer Fee is payable annually in advance and is non-refundable. Upon payment of the Retainer Fee, Customer shall receive the Retainer Benefits specified in the applicable Order Form or on the LegalRabbit website.
(a) Credits are deducted on a per-engagement basis in accordance with the Pricing Schedule. The number of Credits required for a given engagement depends on the type and complexity of the document, as set out in the Pricing Schedule.
(b) Customer must hold sufficient Credits before LegalRabbit will commence an engagement. If Customer does not hold sufficient Credits, Customer must purchase additional Credits before the engagement can begin.
(c) Credits may be purchased at any time by paying the applicable Credit Fee.
(d) Credits do not expire.
(e) All fees are denominated in USD unless otherwise specified in the applicable Order Form.
All fees are non-refundable and are exclusive of any applicable sales, use, value-added, or withholding taxes, which shall be the responsibility of Customer. In the event of non-payment, we may suspend Services until overdue fees are received.
Each party (the "Receiving Party") understands that the other party (the "Disclosing Party") has disclosed or may disclose Proprietary Information. Proprietary Information of LegalRabbit includes non-public information regarding features, functionality, and performance of the Services. Proprietary Information of Customer includes Customer Data. The Receiving Party agrees: (i) to take reasonable precautions to protect such Proprietary Information, and (ii) not to use (except in performance of the Services or as otherwise permitted herein) or divulge to any third person any such Proprietary Information. The Disclosing Party agrees that the foregoing shall not apply with respect to any information after five (5) years following the disclosure thereof or any information that the Receiving Party can document (a) is or becomes generally available to the public, (b) was in its possession or known by it prior to receipt from the Disclosing Party, (c) was rightfully disclosed to it without restriction by a third party, (d) was independently developed without use of any Proprietary Information of the Disclosing Party. Notwithstanding the foregoing, Receiving Party may disclose Proprietary Information where legally compelled to do so, save that, to the extent legally permissible, Receiving Party shall provide Disclosing Party with prompt written notice of such compelled disclosure and afford Disclosing Party reasonable assistance (at Disclosing Party's expense) in seeking a protective order or other appropriate remedy.
You own all Customer Data. We own our tools, templates, and methods, as well as any deliverables provided as part of the Services. We grant you an irrevocable and perpetual right to use all our deliverables solely for your internal business purposes.
We may use AI systems to assist with the Services. AI outputs may contain errors. You should review all outputs before use.
To the maximum extent permitted by law, our total liability under this Agreement is limited to the total amount of fees paid by Customer to LegalRabbit in the twelve (12) months preceding the claim. We are not liable for any indirect, incidental, or consequential losses.
This Agreement is effective from the Effective Date and continues until terminated in accordance with this Section 9.
Either party may terminate this Agreement for convenience by providing the other party with thirty (30) days' prior written notice.
Either party may terminate this Agreement in the event of an uncured material breach by the other party. The terminating party must provide written notice of the alleged breach, and the breaching party shall have thirty (30) days to cure such breach.
In the event that we terminate this Agreement due to your material breach, all outstanding fees shall become immediately due and payable.
Upon termination of this Agreement for any reason: (a) all outstanding Order Forms shall automatically terminate; (b) Customer's account and access to the Services shall be discontinued; and (c) any unused Credits shall be forfeited unless otherwise agreed in writing.
This Agreement is governed by the laws of Singapore. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Singapore.
If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. This Agreement is not assignable, transferable, or sublicensable by either party except with the other party's prior written consent (not to be unreasonably withheld). This Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications, and other understandings relating to the subject matter of this Agreement; all waivers and modifications must be in a writing signed or otherwise agreed to by both parties, except as otherwise provided herein (including Section 12). All notices under this Agreement will be in writing and will be deemed to have been duly given when received, if personally delivered; when receipt is electronically confirmed, if transmitted by e-mail; the day after it is sent, if sent for next day delivery by recognized overnight delivery service; and upon receipt, if sent by certified or registered mail, return receipt requested. In the event of any conflict between any parts of this Agreement, the following order of precedence shall apply (in order of highest to lowest priority): (i) Order Form, and (ii) these Terms and Conditions.
We may update or modify these Terms at any time by posting the revised version on the LegalRabbit website. The "Last Updated" date at the top of these Terms will be revised accordingly. We will use reasonable efforts to notify you of material changes (for example, by e-mail or by a notice on the LegalRabbit website). Your continued use of the Services after the updated Terms have been posted constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you may terminate this Agreement in accordance with Section 9.
LegalRabbit shall provide 1 Credit per new customer introduced by Customer, credited upon any payment for services by the new customer within 6 months of introduction. Credits earned through the Referral Program may be applied by Customer toward any engagement.